FREQUENTLY ASKED QUESTIONS
- 01
Absolutely, we have ample free on-site parking for all visitors.
- 02
We recommend non-marking indoor football trainers or astroturf boots. Studs are not permitted.
- 03
Yes, footballs and bibs are available for use free of charge during your hire session.
- 04
For general pitch hire, outside food and drink are not permitted. Our reception has a bar with hot/cold drinks and snacks available for purchase. For parties and corporate events, catering options can be discussed.
- 05
We provide all necessary football equipment, including adaptive balls and bibs. If you use a specific type of chair for powerchair football, please ensure it meets safety standards for indoor use.
- 06
Comfortable clothes suitable for running around, and non-marking indoor trainers.
- 07
Yes, parents/guardians must remain on-site throughout the session. You are welcome to watch from the pitch-side or relax in our lounge.
- 08
Our sessions are designed to be welcoming. Our staff are great at helping little ones settle in and join the fun at their own pace.
- 09
We require [X hours/days] notice for cancellations or rescheduling.
- 10
Yes, we offer competitive rates for regular weekly or monthly block bookings. Please contact us to discuss your requirements.
- 11
We offer optional catering packages for parties, including a range of hot and cold food options. You are welcome to bring your own birthday cake.
- 12
Yes, you are welcome to bring additional decorations to personalise your party space. However, no confetti is allowed at the venue. Please ensure they are easily removable.
- 13
Our parties are ideal for children aged 4 and up. We tailor activities to suit different age groups.
- 14
Our standard party packages accommodate up to [X] children/guests, but we can discuss larger groups for bespoke arrangements.
- 15
Please refer to our full terms and conditions for party bookings. We generally require [X weeks/days] notice for a full refund.
- 16
Yes, our venue is designed to be accessible, including ramps and accessible restrooms. Please contact us if you have specific accessibility concerns.
- 17
Absolutely. Carers and support workers are welcome and encouraged to attend and participate as needed.
- 18
Our coaches are FA qualified and have received additional training in delivering inclusive and disability-friendly football sessions.
- 19
Please contact us to discuss the possibility of a trial session, especially for new groups or individuals who might benefit from an introduction to our environment.